Inizio Engage Global Training Brochure

Global Training Brochure 2024

More Possibilities for Your Growth

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1. INIZIO

Content: • Learning and development • Promoting a learning culture

• Business soft-skills • Learning pathways • Foundation • Intermediate • Advanced • People management

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2. INIZIO

Learning & Development

We help each other to succeed

The transformation and growth of any organization is inextricably linked to the transformation of its employees and for that to be a reality, learning needs are at the core. Working environments are complex and diverse therefore greater agility is needed to ensure business critical skills and capabilities are successfully developed through ongoing personal development. We want everyone to achieve their full potential and believe it’s more important than ever, to empower our employees by fostering a learning culture within Inizio Engage. Inizio Engage is committed to providing quality training and relevant employee support, designed to enhance knowledge and skills which will be transferable in the workplace. It’s a time of exciting growth and change at Inizio Engage. With over 7,000 experts across more than 20 countries, it’s a place where our people’s career paths, opportunities, and challenges keep expanding.

If you have the appetite and passion, there are more possibilities than ever to grow with Inizio Engage.

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3. INIZIO

Promoting a positive learning culture Your development journey will be supported by your manager and reviewed regularly. Performance excellence requires a mix of behaviors, attitudes and skills and courses will reflect this. They are aligned to five industry defined business capabilities: Interpersonal skills, Commercial Awareness, Planning and Organization, Management and Leadership, Innovation. Content is regularly reviewed and updated to align with emerging strategies, business trends and professional standards. Our blended learning solutions offer something for everyone. Online courses are accessed via our Vita University and Core Skills courses are delivered virtually. There are also plenty of additional resources that can be accessed online at anytime. We pledge a pursuit of excellence within a culture of innovation, achievement and mutual respect aligned to our company values.

We ask, “what if”?

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Business Soft-Skills

Management and Leadership

Planning and Organization

Interpersonal Skills

Innovation

Commercial Awareness

• Evaluating Performance • Stakeholder Management • Project Evaluation • Data Analytics • Behavioural Change

• Managing Teams • Negotiating and Influencing • Strategic Partnering • HR Training • Coaching and Mentoring • Performance Management

• Customer Service • Client Focus • Market Access • Financial Acumen • Business Development • Resource Management • Decision Making

• Personal Brand Management

• Goal Setting • Time Management • Strategic Planning • Project Management • Account Management • Access skills • Working with Excel • Gen AI

• Communication Skills • Digital Engagement • Presenting Skills • Conflict Management • Emotional Intelligence • Facilitation Skills • Delegating

• GROWTH Mindset • Creative Thinking • Resilience • Wellbeing at work

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Learning pathways

Learning pathways provide a framework to structure employees’ personal development. Each pathway identifies specific soft- skills that are important for people working at that level. Clarity of focus will help drive success by accelerating performance and nurturing talent through individualized personal development plans. (PDP) Our aim is to build a strong learning culture to engage and motivate employees to achieve their career ambitions. Learning promotes a “growth mindset” and self reflection which enhances behavioural change that can lead to improved performance. Inspiring employees to achieve more enables them to adjust to workplace changes and enhance their career possibilities.

We empower everyone

People Management

Foundation

Intermediate

Advanced

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Learning pathways – PDP example

Intermediate

Foundation

Advanced

People Management

• Advanced Communication Skills • Business Planning • Presenting to Influence • Decision Making • Working with Excel • Account Management • Time Managemen t • Strategic decision making

• Inizio Engage Induction • Team/Client Specific Onboarding • Digital Engagement • Communication Skills • Access Skills • Personal Brand Management • Presentation Skills • Planning and Organizing

• Management Induction • Inizio Managers Curriculum • Coaching for Managers • HR Guiding Principles • Managing Projects • Managing Change • Financial and Resource Management • Performance Management

• Emotional Intelligence • Negotiating and Influencing • Cross Functional Working • Operational Excellence • Project Management • Business development

• Mentoring • Coaching

0-12 months

12-24 months

2-3 years

New / Experienced

These timelines and courses are set out as a guide. Progression is determined by achieving speci fic personal development goals agreed between manager and employee.

We rise to the challenge

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Foundation: 0-12 months

If you are new to Inizio Engage, this section has soft-skills courses/resources we would recommend. Working together with your manager you can design a personal development plan that is relevant to your role and pertinent to your current learning path.

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Inizio Engage Induction

Our company induction is a crucial part of the onboarding process, helping new employees to feel connected to the organization, by gaining an in depth understanding of the business, systems and processes and giving them a sense of belonging.

Induction overview • To provide insight of the global company and the different business units • An introduction to the various departments and their functions • Company systems and operating procedures • Quality and Compliance • Specific team/client/technical training follows the general induction

Our Values How we will behave; how we will interact with the people around us; and the kind of culture we want to work together to create.

We empower everyone

We rise to the challenge

We do the right thing

We ask, “what if”?

We work as one

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Interpersonal skills

Interpersonal skills

Interpersonal skills

Digital Engagement

Access Skills

Selling Skills

Digital communication is different from face-to-face interaction, therefore it is important to understand what skills are required to be more effective.

Exploring how to access customers more effectively will increase performance and productivity.

Learning techniques to structure sales interactions is critical to enhancing customer engagement and growth.

Course overview:

Course overview:

Course overview:

✓ How to use media tools to maintain presence ✓ Communication protocols and guidelines ✓ Essential email and telephone communication skills ✓ How to create and follow a clear workflow ✓ Maintaining engagement and focus ✓ Collaborating across the internal and external networks effectively ✓ How to navigate interactive materials

✓ Understand how to access customers in different ways ✓ Learn how to use key information to improve your access ✓ Understand the importance of effective questioning techniques

✓ Understand the communication process ✓ Identifying common problems ✓ Evaluate the principles for effective sales calls ✓ Understand customers and their needs ✓ identifying a clear communication process through structured engagement models

✓ Communicating your value ✓ Personal brand management ✓ Role play

✓ Questioning and listening skills ✓ Managing difficult situations ✓ Skills practice

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Participants will develop the skills needed to improve digital capabilities ✓ Gain an understanding of the behaviors needed to promote positive outcomes ✓ Feel more confident to manage customer expectations in a virtual environment

✓ Feel confident to interact with gatekeepers ✓ Understanding how to adapt personal style and approach ✓ Improve territory management skills ✓ Increase activity rates

✓ To improve skills and knowledge to foster positive communication ✓ To understand the different types of communication ✓ To feel more confident when interacting with customers ✓ To increase sales and productivity

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Plan Planning and organization organization

Commercial awareness

Interpersonal skills

Healthcare Environments

Personal Brand Management

Planning and Organization

Improve your knowledge of the local healthcare environment.

Learn how to differentiate yourself from others and achieve personal success.

Develop techniques for more effective working

Course overview:

Course overview:

Course overview:

✓ Explore the current structure of healthcare and the direction in which it is moving ✓ Discuss how this relates to your role ✓ Understand the various challenges ✓ Discuss the impact to the industry

✓ Great brands are no accident! ✓ Why you need a distinctive personal identity ✓ Personal branding: the essentials

✓ The importance of effective planning ✓ Critical success factors in planning ✓ Key stages in planning processes ✓ Useful planning tools and techniques ✓ Monitoring and contingency planning ✓ Planning exercise

✓ Designing brand ‘YOU’ ✓ Value propositioning

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ To have increased insight about the healthcare environment ✓ Gain confidence in discussing current trends within the healthcare system ✓ Improve strategic partnering with healthcare stakeholders

✓ Increased confidence, knowing that you are creating the right image of yourself ✓ Being able to apply your knowledge and understanding of personal values and beliefs in decisions making ✓ The ability to demonstrate positive influencing behaviors

Participants will be able to: ✓ Prioritize tasks by urgency and importance ✓ Create an effective to-do list ✓ Schedule tasks effectively ✓ Deal with procrastination ✓ Reduce stress levels and improve productivity

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Interpersonal skills

Planning and Organisation

Commercial awareness

Presentation skills

Introduction to AI

Customer Service

Acquire the skills and knowledge required to deliver effective presentations with confidence.

Explore how generative AI is disrupting and transforming different industries.

Gain plenty of hints, tips and tools to work with a more customer-centric focus.

Course overview:

Course overview:

Course overview:

✓ The different structures that can be used to create high impact presentations based on audience needs ✓ Identifying what goes wrong with presentations and understanding what can be done to avoid mistakes ✓ Persuasive communication skills ✓ The ability to manage audience emotion and body language ✓ Techniques to deal with questions

✓ AI models, methods and techniques ✓ Fundamentals for how to use effectively ✓ Understand the use of different systems ✓ What is ChatGPT and what can it do? ✓ Planning for strategic advantage ✓ Ethical considerations surrounding its use

✓ Identify customer centric behaviors ✓ Understand how to network more effectively ✓ Environmental awareness ✓ Identify strategies for adding value ✓ Critical thinking for successful outcomes

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Participants will be able to prepare and deliver a presentation with impact ✓ Understanding your purpose as a presenter ✓ Develop the skills and techniques to ensure that the audience feels engaged and inspired

✓ Feel confident to work with AI tools ✓ Increased understanding of AI capabilities ✓ Describe the purpose of ChatGPT, outline its key features, and consider its potential impact on society and culture. ✓ Increased business performance

✓ Create strategic partnerships ✓ Feel more confident in challenging customer thinking ✓ Adapting to customer drivers ✓ Managing conflict

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12. INIZIO

We want to ensure employees can develop skills and knowledge when it is convenient. There are hundreds of courses and resources, designed to help learners reach their development goals on Vita, Inizio’s online learning platform.

Click on the link to find out more about Vita

We do the right thing

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Intermediate: 12-24 months This pathway is intended to increase knowledge, skills and behaviors in areas that require further development and can be tailored to individual requirements or projects. The content builds on existing knowledge and explores topics in more depth.

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Interpersonal skills

Commercial awareness

Planning and organization

Advanced Selling Skills

Self- Awareness

Project Management Essentials

Develop your selling skills by exploring new techniques to enhance customer engagement.

Understand how your behaviour impacts others.

Learn the essential elements of project management.

Course overview:

Course overview:

Course overview:

✓ Personalities preference styles ✓ The psychology of communication ✓ How to adapt your sales approach to different customer types ✓ Refining questioning techniques ✓ How to increase effectiveness

✓ How to improve your self-awareness ✓ Techniques for self-regulation ✓ How you impact the emotions and feelings of others ✓ Improve your ability to understand others ✓ Comfort zones

✓ Adopting a structured approach to managing projects ✓ Planning processes ✓ Identification of risks and issues ✓ Selecting the appropriate project team ✓ Having systems in place to manage inevitable changes during a project’s duration ✓ Understanding the importance of project management ✓ The stages of a project and best practice project management ✓ Confidence in executing projects with excellence ✓ Initiate, deploy and close a project using project management tools and techniques Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Feel confident when interacting with different customer types ✓ Increased motivation to challenge customer thinking ✓ Improve overall in call effectiveness and increase performance ✓ Understand your own communication preferences

✓ Consider the emotions and feelings of others more effectively in decision making ✓ Be mindful of your own emotions ✓ Understand the impact of your behavior on others ✓ Drive performance through improved interpersonal relationships

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Planning and organization

Commercial awareness

Interpersonal skills

Key Account Management

Decision Making

Building Self-confidence

Develop your ability to make logical decisions while maintaining personal integrity.

Learn how to improve your self confidence & mental well-being, achieve a better work life balance, & become more resilient.

Feel more confident with account management and understand different working practices to increase business performance.

Course overview:

Course overview:

Course overview:

✓ Build effective business relationships with clients and help drive performance ✓ Add value to clients and help ensure their requirements are met or exceeded ✓ How to measure the performance of key accounts and adapt approach accordingly ✓ Set a strategy for success and create action plans for pre-defined goals ✓ Monitor and measure performance against targets ✓ Gain confidence in adopting the principles of KAM ✓ Increase capability to identify and prioritize accounts. ✓ Manage stakeholder relationships through effective planning, communication and negotiation. ✓ Become a strategic business partner Learning outcomes:

✓ Learn how to apply the key principles for strategic thinking. ✓ Strategy – what and why? ✓ Stripping away the smoke and mirrors

✓ Your confidence and your success ✓ Know your enemy – confidence "stealers" ✓ The cycle of confidence ✓ Developing bullet-proof beliefs ✓ Dealing confidently with setbacks ✓ Understanding ‘trust’ ✓ Practical techniques for building resilience

✓ The decision-making process ✓ Strategic tools and techniques ✓ Case study – applying the skills

Learning outcomes:

Learning outcomes:

✓ Gain confidence in making good decisions ✓ Increase capability to analyze situations logically ✓ Perform better by adopting more effective decision- making strategies

✓ Feel more confident in your ability to develop a positive mindset ✓ Become empowered by understanding your self-limiting beliefs ✓ Improve your personal development and wellbeing

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17. INIZIO

Interpersonal skills

Digital Excellence Program

Sequential courses enabling a progression in digital communication via phone and video call. Developing an understanding of paralinguistics, neurolinguistics, and visual stimuli in a digital world and enhancing soft skills to implement this. Incorporating SMART working to maximize in-role potential and development. Additional recommended learning to enhance digital excellence incorporating 1:1 coaching.

Module 3 Telephone, virtual group calls and webinars Learning Objectives: ✓ Learn how to plan and

Module 1 Telephone Interactions Learning Objectives: ✓ Screen share via Teams ✓ Send effective business emails ✓ Proficient phone skills ✓ Understanding of the digital environment ✓ Develop soft skills to succeed in adigital environment ✓ Use of voice ✓ Introduction to active listening

Module 2 Telephone and 1:1 screen/web share Learning Objectives: ✓ Enhance skills in booking and executing 1:1 virtual interaction with screen share ✓ Develop skills in active listening ✓ Develop digital presenting skills and data delivery ✓ Introduction to effective objection handling digitally

execute a group virtual meeting ✓ Enhance skills in SMART working. ✓ Enhance group presentation skills ✓ An understanding of speaker meetings and webinars ✓ Introduction to briefing speakers efficiently

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Advanced: 2-3 years

This pathway offers specialist courses designed to enhance existing capabilities and explore further interests. Anyone who consistently demonstrates excellence can decide where they want their next challenge to lead. It might be leadership development, working on more complex projects, mentoring new starters or working in other parts of the business.

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Commercial awareness

Management and Leadership

Interpersonal skills

Emotional Intelligence

Strategic Partnering

Mentoring

The opportunity to improve your interpersonal skills to be an effective mentor.

Gain an understanding of the elements of emotional intelligence to enable personal growth

Understand the importance of managing stakeholder networks more effectively.

Course overview:

Course overview:

Course overview:

✓ How to develop and implement business plans to create mutually beneficial outcomes for the clients and the organization ✓ Working with decision makers and Payer networks

✓ The relevance and importance of mentoring ✓ Important theories and models of mentoring versus coaching ✓ How to be an effective mentor ✓ Personal communication preferences

✓ Understanding Emotional Intelligence ✓ How to improve your self-awareness ✓ Techniques for self-regulation ✓ How to influence the emotions and feelings of others

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Increased ability to engage with key stakeholders across ✓ Feel confident to develop and propose business cases for service development projects and initiatives ✓ Increased knowledge on how to manage processes for effective value propositioning ✓ Adopt the mindset of an entrepreneur and review Key Account Management principles to achieve successful business outcomes

✓ Feel more confident in your ability to develop new team members ✓ Understand communication preferences and behavioral drivers ✓ Improve the development of your team ✓ Increase business performance ✓ Develop your own coaching and mentoring ability

✓ Increased motivation to achieve goal ✓ Understand the emotions and feelings of others in decision making ✓ Adapt your own emotions and behavior to manage your personal state effectively ✓ Drive performance through improved interpersonal relationships

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20. INIZIO

Management and Leadership

Management and Leadership

Commercial awareness

Cross-Functional Working

Aspiring Managers

Financial Acumen

Improve your team working skills and become more effective when working with other departments.

Gain insight into the skills required for effective people management.

Improve your knowledge about finance and the implications on business outcomes.

Course overview:

Course overview:

Course overview:

✓ Understanding cross-functional working ✓ Identifying different roles and expertise ✓ Working cooperatively versus competitively ✓ Understand priorities ✓ Transparent communication ✓ Distribution of resources ✓ Accountability ✓ Feel more confident to work cross functionally with various stakeholders ✓ Develop an understanding of different working practices ✓ Increase business performance ✓ Improve your collaboration skills Learning outcomes:

✓ What is the role of a manager ✓ Interpersonal skills for leading and developing others ✓ Business skills for managers

✓ Why we need to be financially aware ✓ How financial performance is measured ✓ How to read and interpret financial statements

Learning outcomes: ✓ Understand the role of a people manager

Learning outcomes:

✓ Be able to understand financial statements ✓ Understand the significance of profit and loss, and balance sheets ✓ Feel confident to positively impact financial performance ✓ Increased ability to be more strategic with the financial aspects of your role

✓ Identify the skills and behaviors required for effective leadership ✓ Understanding decision making in teams

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Interpersonal skills

Commercial awareness

Planning and organization

Project Management Learn how to plan and deliver successful projects

Working with Excel

Collaboration

Improve your ability to work with Excel spreadsheets.

Improve your ability to engage with the right people in the right way in different parts of the business.

Course overview:

Course overview:

Course overview:

✓ How to use various basic and advanced Excel functions ✓ Using pivot tables and data charts ✓ Effective techniques for working with spreadsheets

✓ Working in dynamic eco systems ✓ Understanding different spheres of influence ✓ Sources of power ✓ Collaborative working techniques ✓ Group decision making strategies ✓ Understanding your stakeholders

✓ The different phases of project management ✓ Evaluating different types of project management methodologies and techniques including traditional, waterfall, agile, and lean.

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Increase confidence to create and work with formulas, tables and graphs ✓ Present information in a more productive format ✓ Improve time management and by adopting more effective working practices

✓ Increase business performance through collaborative working ✓ Understanding different decision making styles ✓ Increase productivity when working with others

✓ Increase confidence in planning, organizing, and directing the completion of specific projects. ✓ Ensuring these projects are on time, on budget, and within scope ✓ Drive performance through improved strategic relationships

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People Management: Management and Leadership

Skilled managers are critical to employee engagement, organizational success and a company's wellbeing. We want managers to feel empowered by enhancing their skills and knowledge to enable them to effectively support and develop their teams.

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Our Leadership Values The promises that Inizio’s leaders are making about how we will behave; how we will interact with the people around us; and the kind of culture we want to work together to create.

We do the right thing

We empower everyone

We rise to the challenge

We work as one

We ask “what if”?

Let’s give each other the support and space to thrive We nurture an environment where our colleagues feel listened to; confident to be themselves; encouraged to voice their ideas; and appreciated for their unique contribution. We set ourself clear goals, communicate with our colleagues, and take ownership of our tasks. We motivate people to thrive and to play their part in our success, as well as our clients’.

Let’s keep finding ways to be and do better, every new day Our success is built on exceeding expectations. We care about making a difference, so we strive to deliver the highest quality and we always find a way to deliver. In a world of change we are calm, resilient and entrepreneurial and we help others where we can. We create energy by collaborating with each other to overcome our challenges.

Let’s unleash the power of collaboration and networks We believe in the power of teamwork, in shared goals, and in sharing our knowledge, perspectives and skills with each other. We demonstrate the power of openness, listening, and forming connections. We support each other by using our individual strengths to help our

Let’s find new learning and possibilities everywhere

Let’s be accountable and authentic

By asking the question: ‘what if?’ we allow creativity and innovation to flourish. We learn from mistakes, challenge norms and look for perspectives and possibilities that our colleagues can’t see. We find new and better ways to meet the needs of our business and our clients.

We know that trust is everything, so we manage our commitments to others carefully, and we take accountability for them. When things go wrong or we don’t know the answer, we have the humility to admit it. Whatever the pressures, we take responsibility, do the right thing, treat people fairly, and support our colleagues where we can.

colleagues and by asking for assistance when it's needed.

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“Leading at Inizio ”

Understand your role and responsibilities as a Manager in Inizio Explain how you can positively impact on others and add value as a leader in Inizio Tailor your leadership style and approach according to the situation and the needs of those being led Provide vision and focus by setting clear, ambitious and achievable goals for yourself and others Enable others to improve by giving constructive and timely feedback Use the skills of coaching to help others find their own answers to challenges, learning and growing in the process Engage with team members constructively to resolve issues and create the conditions for motivation and empowerment

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Management and Leadership

Management and Leadership

Management and Leadership

HR Bitesize Courses

HR Toolkits

Coaching for Managers

To ensure all managers are fully supported and equipped in dealing with people management processes.

These provide managers with the tools to effectively manage employee relations and understand the role and responsibilities of a line manager in delivering best HR practices.

The opportunity to improve your coaching skills and become a more effective manager.

Course overview:

Course overview:

Course overview:

✓ Managing Conflict ✓ Managing Hybrid/Remote teams ✓ Mental Awareness and Support ✓ Managing Absence

✓ Learn how to practically apply employment law and HR policies ✓ Evaluate and discuss the processes for people management ✓ Understanding recruitment processes

✓ The relevance and importance of coaching ✓ Theories and models used in coaching ✓ Understanding coaching behaviors

✓ Conducting Appraisals ✓ Interviewing techniques

✓ Managing expectations ✓ Improving performance

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Getting the best out of your team to sustain performance ✓ Driving a positive culture ✓ Driving Engagement ✓ Resolving conflict ✓ Sharing best practice

✓ Demonstrate a clear understanding of current HR policies and practices. ✓ Feel confident when dealing with absence management and performance issues ✓ Understand the current disciplinary and grievance policies ✓ Conduct investigations, restructures, redundancies and discrimination issues with confidence

✓ Feel confident in your ability to coach others ✓ Understand different coaching behaviors ✓ Improve relationships with stakeholders ✓ Increase business performance ✓ Develop your own coaching ability ✓ Use coaching to empowers others

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Innovation

Management and Leadership

Planning and organization

Talent Management

Operational Excellence

Driving Innovation

Acquire the skills to provide the appropriate direction and manage high performing employees.

Consider efficient processes when systems are not running smoothly.

Review strategies for creative thinking in a business context.

Course overview:

Course overview:

Course overview:

✓ Identifying development opportunities ✓ Transparent communication ✓ Working with integrity ✓ Providing a motivating work environment ✓ Provide a recognition system that rewards and recognizes people for real contributions ✓ Performance development planning ✓ Feel empowered in your ability to understand employee career aspirations ✓ Increased consideration for the emotions and feelings of others in decision making ✓ Goal setting ✓ Improve succession planning through effective talent management Learning outcomes:

✓ Influencing others to achieve a positive outcome ✓ Identifying value streams ✓ Assessing continuous improvement strategies ✓ Route cause analysis ✓ Team problem solving techniques

✓ Exploring internal and external drivers for innovation ✓ Evaluating strategies for change ✓ Vision and forward thinking ✓ Convert problems to ideas through creative thinking ✓ Leveraging differences

Learning outcomes:

Learning outcomes:

✓ Constructively challenge and negotiate with others to achieve required goals ✓ Influence others to drive performance through problem solving and critical thinking ✓ Empower team members to have a clear understanding of goals ✓ Feel confident in implementing initiatives to improve business outcomes

✓ Increased knowledge of practical innovation techniques ✓ Convert creative thinking into processes for improvement ✓ Gain confidence in driving innovation through strategic solutions ✓ Increase productivity and performance

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Innovation

Planning and organization

Management and Leadership

Managing Change

Managing Projects

Negotiating and Influencing

Increase your capability to look at ways to manage change more effectively

Enhance existing project management strategies.

Gain the tools to negotiate more effectively and successfully influence others.

Course overview:

Course overview:

Course overview:

✓ Understanding the impact of change ✓ Managing stakeholder expectations ✓ Promoting positive thinking ✓ Communicating the need for change ✓ Influencing to achieve positive outcomes

✓ Evaluate the benefits of different project management strategies ✓ Identify how to decide which process will work best ✓ Managing complex projects ✓ Cross- functional project management ✓ Assessing capabilities

✓ Strategies and framework for effective negotiation ✓ Techniques for influencing internal and external stakeholders ✓ Resolving conflict ✓ Assertive behaviours

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Feel confident to challenge and negotiate to effectively manage change ✓ Influence others to adapt to changing environments ✓ Promote positive thinking ✓ Communicate change more effectively

✓ Become more effective when managing complex projects ✓ Demonstrate a clear understanding of project management principles and strategies ✓ Increase confidence and results through effective project management.

✓ Constructively challenge and negotiate to achieve required goals ✓ Plan negotiations systematically to work from the best possible position and maximise value. ✓ Influence others to drive performance ✓ Increased confidence in managing conflict

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More Possibilities for Your Growth

Development is a very personal journey meaning different things to different people. We want learning to be relevant and impactful to support your needs in a sustained way. It is for this reason that we focus on soft-skills development across a range of disciplines. At Inizio Engage, our aim is to help employees find the best way to achieve their goals. We hope you will be inspired to embrace a growth mind-set and continuously learn , develop and evolve.

“A learning organization is a group of people working together collectively to enhance their capabilities to create results they really care about.” Peter Senge, author of The Fifth Discipline

For further information please contact: Inizio Engage L&D: Engage_Global_L&D@inizio.com

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29. INIZIO

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