Inizio Engage Global Training Brochure

Interpersonal skills

Planning and Organisation

Commercial awareness

Presentation skills

Introduction to AI

Customer Service

Acquire the skills and knowledge required to deliver effective presentations with confidence.

Explore how generative AI is disrupting and transforming different industries.

Gain plenty of hints, tips and tools to work with a more customer-centric focus.

Course overview:

Course overview:

Course overview:

✓ The different structures that can be used to create high impact presentations based on audience needs ✓ Identifying what goes wrong with presentations and understanding what can be done to avoid mistakes ✓ Persuasive communication skills ✓ The ability to manage audience emotion and body language ✓ Techniques to deal with questions

✓ AI models, methods and techniques ✓ Fundamentals for how to use effectively ✓ Understand the use of different systems ✓ What is ChatGPT and what can it do? ✓ Planning for strategic advantage ✓ Ethical considerations surrounding its use

✓ Identify customer centric behaviors ✓ Understand how to network more effectively ✓ Environmental awareness ✓ Identify strategies for adding value ✓ Critical thinking for successful outcomes

Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Participants will be able to prepare and deliver a presentation with impact ✓ Understanding your purpose as a presenter ✓ Develop the skills and techniques to ensure that the audience feels engaged and inspired

✓ Feel confident to work with AI tools ✓ Increased understanding of AI capabilities ✓ Describe the purpose of ChatGPT, outline its key features, and consider its potential impact on society and culture. ✓ Increased business performance

✓ Create strategic partnerships ✓ Feel more confident in challenging customer thinking ✓ Adapting to customer drivers ✓ Managing conflict

ADVISORY | MEDICAL | MARCOMMS | ENGAGE | BIOTECH

12. INIZIO