Inizio Engage Global Training Brochure

Interpersonal skills

Commercial awareness

Planning and organization

Advanced Selling Skills

Self- Awareness

Project Management Essentials

Develop your selling skills by exploring new techniques to enhance customer engagement.

Understand how your behaviour impacts others.

Learn the essential elements of project management.

Course overview:

Course overview:

Course overview:

✓ Personalities preference styles ✓ The psychology of communication ✓ How to adapt your sales approach to different customer types ✓ Refining questioning techniques ✓ How to increase effectiveness

✓ How to improve your self-awareness ✓ Techniques for self-regulation ✓ How you impact the emotions and feelings of others ✓ Improve your ability to understand others ✓ Comfort zones

✓ Adopting a structured approach to managing projects ✓ Planning processes ✓ Identification of risks and issues ✓ Selecting the appropriate project team ✓ Having systems in place to manage inevitable changes during a project’s duration ✓ Understanding the importance of project management ✓ The stages of a project and best practice project management ✓ Confidence in executing projects with excellence ✓ Initiate, deploy and close a project using project management tools and techniques Learning outcomes:

Learning outcomes:

Learning outcomes:

✓ Feel confident when interacting with different customer types ✓ Increased motivation to challenge customer thinking ✓ Improve overall in call effectiveness and increase performance ✓ Understand your own communication preferences

✓ Consider the emotions and feelings of others more effectively in decision making ✓ Be mindful of your own emotions ✓ Understand the impact of your behavior on others ✓ Drive performance through improved interpersonal relationships

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